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HERRANTERTTU APARTMENTS

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Privacy Policy

Privacy Policy

Effective date: 1.6.2025

Herranterttu Apartments ("we," "our," or "the company") is committed to protecting your privacy. This privacy policy describes how we collect, use, and protect your personal data when you visit our website www.herranterttu.fi or interact with us.

1. Data Controller

The data controller for personal data is:

Herranterttu Apartments
99830 Saariselkä, Finland
Email: herranterttu@saariselka.fi
Phone: +358 40 5880 785

2. Personal Data We Collect

We may collect the following personal data:

  • Contact information: Name, email address, phone number, and postal address.

  • Booking data: Dates of accommodation, number of guests, and special requests.

  • Payment information: Billing details (payments are processed securely through a third-party payment service).

  • Technical data: IP address, browser type, operating system, and browsing information on the website.

  • Cookie and usage data: Information collected through cookies and similar technologies.

3. Legal Basis for Processing Personal Data

We process your personal data on the following legal grounds:

  • Contract performance: Handling reservations and inquiries.

  • Legal obligation: For example, compliance with accounting and tax laws.

  • Legitimate interest: Developing our services and communicating with customers.

  • Concent: Sending newsletters and marketing communications (you can withdraw your consent at any time).

4. Purposes of Using Personal Data

We use your personal data for the following purposes:

  • Processing reservations and managing accommodation.

  • Communicating regarding your reservation or inquiry.

  • Developing our website and services.

  • Sending marketing communications (only with your consent).

  • Fulfilling legal obligations.

5. Disclosure and Transfer of Data

We do not sell your personal data. However, we may disclose your data to the following parties:

  • Service providers: Such as payment services and IT support, who process data on our behalf.

  • Authorities: If required by law or to protect our rights.

All third parties are required to protect your data and use it only for the defined purposes.

6. Data Retention

We retain your personal data only as long as necessary:

  • Booking data: We retain booking and billing information for at least the minimum period required by the Accounting Act and other mandatory legislation, i.e., at least six (6) years from the end of the financial year. This data cannot be deleted at the customer's request before the minimum retention period has expired. Other personal data not required for statutory obligations can be deleted at the customer's request at any time.

  • Marketing data: Retained until you withdraw your consent or unsubscribe from the mailing list.

  • Technical data: Retained for up to 12 months for analytics purposes.

7. Your Rights (GDPR)

Under the EU General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: The right to access your personal data.

  • Right to rectification: The right to request the correction of inaccurate data.

  • Right to erasure: The right to request deletion of your data in certain circumstances.

  • Right to restriction of processing: The right to restrict the processing of your data in certain situations.

  • Right to data portability: The right to receive your data in a machine-readable format and to transfer it to another data controller.

  • Right to object: The right to object to processing based on legitimate interest or direct marketing.

  • Right to withdraw consent: You may withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal.

You can exercise your rights by contacting us by email at herranterttu@saariselka.fi.

8. Cookies and Tracking

Our website uses cookies to enhance the user experience.

9. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Transfer of Data Outside the EU/EEA

We do not transfer personal data outside the European Union or the European Economic Area.

11. Changes to the Privacy Policy

We may update this privacy policy from time to time. Changes will be published on this page, and the effective date will be updated.

12. Contact Information

If you have any questions about this privacy policy or the processing of your data, please contact:

Herranterttu Apartments
99830 Saariselkä, Finland
Email: herranterttu@saariselka.fi
Phone: +358 40 5880 785